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Frequently Asked Questions

Here you will find the answer to common questions. If you find that your question is not answered on this page, please E-mail us at or call us at (888) 675-9760, Monday - Friday from 8 AM - 5 PM CT.


Q: What interest rate has been accruing on my debt?

A: Depending on the state the bill was created in; they all have different rates of interest.  Most of the time however, 8% is the standard rule of thumb.

Q: If I need to make payments, will I still be eligible for a settlement?

A: The general rule is that its paid in one lump sum. However, depending on your circumstances, it is possible to get your settlement divided into several payments.

Q: What if I want to pay the bill, but I am under an extreme financial hardship?

A: If the level of hardship is severe then we will work with you to find a payment plan that will work for us both. 

Q: What are the criteria for a hardship settlement?

A: We evaluate each case individually. Generally speaking, though if you are over 60 years of age or on disability or the sole support of a family you will be eligible for some level of hardship settlement.
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